At Viva Web Solutions, we respect and value your privacy and are dedicated to protecting the personal information of our users and clients. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your information when you access our website or engage our services. By using our site, you consent to the terms outlined in this policy. 1. Information We Collect We collect personal and non-personal information in various ways to improve our services and deliver an optimal user experience. The data we collect includes: Personal Information Provided Directly by You: We collect personal details such as your name, email address, phone number, and company information when you inquire about our services, subscribe to newsletters, or otherwise interact with us directly. Automatically Collected When you visit our website, we gather certain information automatically, such as your IP address, browser type, operating system, and browsing activity on our site. This data helps us understand how visitors interact with our site and improve usability. We use your contact information to respond to requests for information or support and to fulfill service inquiries. With your consent, we may use your contact information to send you promotional materials, newsletters, and information about our latest products, services, and special offers. You may opt out of these communications at any time by following the unsubscribe instructions in each email. We may use and disclose your data when required by law or to protect our rights, safety, and property or those of our users and partners. We do not sell, rent, or share your personal data with third parties except in limited circumstances, such as: Service Providers: We may engage trusted third-party service providers to assist in performing functions necessary to operate our business. These may include hosting providers, payment processors, and analytics providers. These third parties are contractually obligated to handle your information securely and only use it to provide the specific services requested by us. We may disclose your information if we believe, in good faith, that such disclosure is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or address security or technical issues. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We implement strict security measures to protect your personal information from unauthorized access, loss, misuse, and alteration. Our safeguards include data encryption, access controls, and regular security assessments to ensure your information remains secure. While we strive to use commercially acceptable means to protect your data, please understand that no method of transmission over the internet or electronic storage is 100% secure. Depending on your location, you may have the right to: Access, Correct, or Delete Your Information: You can request access to the personal information we hold about you and request corrections or deletion where applicable. To exercise any of these rights, please contact us at info@vivawebsolutions.com. By using our services, you consent to any such transfer of information to countries outside your country of residence, which may have different data protection laws than your country. We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our data handling practices. Contact Us If you have any questions, concerns, or specific requests regarding this Privacy Policy or our data practices, please feel free to contact us at Email: info@vivawebsolutions.com